We connect Salesforce to the tools you already use, including Google Workspace, Microsoft 365, accounting software, ERPs and custom systems, through APIs, MuleSoft and middleware. Then we automate the busywork so data moves on its own.
When Salesforce does not talk to your email, finance or operations tools, people fill the gap by hand. They copy data between systems, chase updates over email, and work from numbers that are already out of date.
Manual handoffs create duplicate records, missed follow-ups and reports nobody fully trusts, and the problem grows with every new tool you add.
We connect your systems so data flows both ways automatically, and we use Salesforce Flow to automate the repetitive steps in between. Your team gets one reliable view of every customer and more time for real work.
Salesforce connected to Google Workspace, Microsoft 365, Slack, accounting tools and other apps your teams rely on every day.
Custom API integrations built in Apex for systems without a ready-made connector, with proper error handling and logging.
Integration layers using MuleSoft or other middleware when you need to connect many systems in a scalable, manageable way.
Orders, invoices, products and account data kept in sync between Salesforce and your ERP or accounting platform.
Record-triggered and scheduled Flows that handle assignments, approvals, notifications and updates without manual work.
Error alerts, logs and documentation so integration issues are caught early and fixed before they affect your users.
We map the systems involved, the data that needs to move, how often it changes, and which manual steps are slowing your teams down.
We design the integration approach, field mappings, error handling and automation logic, and agree it with you before any build starts.
We build and test integrations and Flows in a sandbox with realistic data, checking every sync, edge case and failure scenario.
We go live with monitoring in place, document how everything works, and support your team while the new processes settle in.
Integration and automation make the biggest difference when your teams are spending hours moving data or repeating the same steps every day.
iTeknologies completely transformed our Salesforce workflow! Their team understood our challenges and delivered a seamless solution.
We saw remarkable improvement in customer engagement after iTeknologies optimized our CRM system.
From consultation to deployment, iTeknologies guided us every step. Outstanding service!
Most modern systems with an API, including Google Workspace, Microsoft 365, Slack, accounting software, ERPs, marketing tools and custom in-house applications. If a system has no API, we look at file-based or middleware options.
Not always. Simple integrations often work well with native connectors or Apex APIs. MuleSoft or other middleware makes sense when you connect many systems or need advanced orchestration. We recommend the lightest option that will scale with you.
We build in error handling, retry logic and alerts, so failures are logged and your team is notified quickly. We also document how to check and fix common issues.
Yes. Salesforce is retiring these tools, and we migrate them to Flow, often combining several old automations into fewer, cleaner Flows that are easier to maintain.
Only in good ways. We automate repetitive steps your team already does, test changes with key users first, and walk everyone through what is new before go-live.
Tell us which tools you use and where your team loses time, and we will get back to you within 24 hours with an integration plan.
