Get a dedicated Salesforce expert without hiring full time. We handle user management, configuration changes, support requests and ongoing optimization on a simple monthly retainer.
Salesforce is never finished. New users join, processes change, Salesforce ships three releases a year, and small requests pile up faster than anyone has time to handle them.
Many companies do not need a full-time admin, but without one the backlog grows, accidental admins make risky changes, and the org slowly drifts out of shape.
Our fractional admin service gives you an experienced Salesforce expert on call. We handle the daily requests, keep the org clean and secure, and keep improving it, for a fraction of the cost of a full-time hire.
New users, deactivations, profiles, permission sets and password issues handled quickly and securely.
Fields, page layouts, picklists, validation rules, list views and record types updated as your business evolves.
A single point of contact for "how do I" questions, errors and small fixes, with clear response times.
New reports and dashboards built on request, and existing ones kept accurate as your data and processes change.
Short training sessions, guides and tips that help your team get more out of Salesforce every month.
Salesforce release updates reviewed for impact, and useful new features tested and rolled out to your team.
We review your org, current backlog and team needs, and agree how many hours, which channels and what response times fit you best.
We set up a clear request process and a prioritized roadmap, so urgent fixes and longer-term improvements both get attention.
We work through requests and planned improvements each month, testing changes properly before they reach your users.
You get a monthly summary of completed work, org health notes and recommended next steps, with no long-term lock-in.
Fractional admin support is ideal when you need real Salesforce expertise every month but not a full-time hire.
iTeknologies completely transformed our Salesforce workflow! Their team understood our challenges and delivered a seamless solution.
We saw remarkable improvement in customer engagement after iTeknologies optimized our CRM system.
From consultation to deployment, iTeknologies guided us every step. Outstanding service!
You choose a block of hours each month based on your needs. We use those hours for support requests, configuration changes and improvements, and share a clear summary of what was done.
Response times are agreed upfront and depend on your plan. Urgent issues that block users are always prioritized over routine changes and enhancements.
Yes. You can scale hours up during busy periods or down when things are quiet. We review usage with you regularly so the plan stays a good fit.
It can be, if you do not have one. If you already have an admin, we work alongside them as extra capacity and senior expertise for more complex work.
Larger work such as new integrations, custom development or a cleanup project can be scoped separately, so your monthly hours stay focused on day-to-day support.
Tell us about your org and team size, and we will get back to you within 24 hours with a support plan that fits.
